Shipping & Packaging

Plastic-free packaging and various delivery options

HOW YOUR PARCEL IS PACKED

 

All fragile products are wrapped in unprinted newspaper. After all your products have been wrapped, it is carefully packed in a brown cardboard box and sealed with non-reinforced paper tape (non-reinforced paper tape doesn’t contain any fibreglass reinforcement which makes the tape unrecyclable). Ponder Goods has a strict no plastic policy and we have requested our delivery partners to support this. Unfortunately, your waybill has to be placed in a plastic envelope and stuck to the package.

 

Once the parcel has been shipped to customers Ponder Goods cannot control what they do with the packaging materials, we urge all of our customers to reuse, compost, or recycle all packing materials.

Plastic Free Packaging Ponder Goods

OUR SHIPPING PARTNERS

 

MDS Collivery evolved from a purely intra-city courier company to express Collivery service, with branches across the country. MDS has continued this innovation by continuing to develop value-added products and services to our business. We are therefore able to provide a comprehensive logistical support function not only to large companies but to SMME’s and even individuals.

 

After much deliberation and research, we decided to join forces with a wonderful company that enables us to offer an Economy Courier option. When you select Economy Courier you will receive email updates throughout your delivery process, as well as a direct tracking link. Our courier partners include The Courier Guy, CourierIt and Dawn Wing.

 

LOCAL PICKUP

 

Ponder Goods is based in Lynnwood, Pretoria. If you work or live within a 5km radius we will gladly deliver the parcel to your work or home. Please contact us at shop@pondergoods.co.za to discuss and arrange this.

 

 

RETURNS

 

Please refer to our T&C’s regarding our return policy.